Privacy & Protection

Privacy Protection Plan

Dear users, your personal information and privacy rights are absolutely protected and respected by SkyCloud Computing Co., Ltd. (hereinafter referred to as "the company"), and thank you very much for visiting our company's official website. In order to protect your rights and put you more at ease when using our services (hereinafter referred to as "the service"), we have specifically drafted this "Privacy Protection Policy" (hereinafter referred to as "the policy"). Please read the policy carefully:

1. Scope of Use

1. The scope of the policy includes the collection, processing, utilization, transmission, and protection of personal data gathered from your use of the service, the company’s website, the company’s Facebook ("FB") fan group, membership and your participation in activities, online shopping and other platforms.
2. The collection, processing, utilization, transmission of your personal data by the company's partners (including but not limited to commercial organizations, government agencies, etc.), companies in cooperation with the company or related companies are also governed by the provisions of the policy.
3. Except for the above-mentioned cases, the policy does not apply to any third-party website or organization outside of the company. The company has no control or management over the third-party website or organization and therefore cannot assume any responsibility. The objects to which the policy does not apply are as follows (including but not limited to):
   • For links to other websites provided by the company's website, FB fan group, member application page, events page, online shopping page, and other related platforms, please refer to the privacy protection policy set by the website.
   • Your personal information, including but not limited to your name, phone number, etc., that you actively disclose to a third party on the discussion boards and chat rooms of the various platforms or services provided under the name of the company.
   • Personnel managed or employed by the company.

2. Purpose, category, region, object and method of personal data collection, processing and utilization

1. Purpose of personal data collection and types thereof
   • To confirm your identity as a user on the company’s website, FB fan club, member application page, events page, online shopping page and other related platforms, the company may ask for necessary personal information depending on the nature of the service function and will process and use your personal data within the scope of its specific purpose. The company will not use this information for other purposes without your written consent, neither will it disclose thereof to a third party without your prior consent except for those that need to be disclosed in accordance with the law due to major national interests or to cooperate with law enforcement agencies' investigations.
   • Relevant records generated by your inquiry or browsing on the Internet, including but not limited to: IP address, type of browser used, browser language used, data in cookies, usage time, browsing and click history, location, billing information, usage history, user environment, etc.
   • The service supports payment and transactions through third parties. If you use the related payment services of the service, you must provide your payment information, including your name, charged card number, card expiration date, CVV code, and billing address. The company does not store this payment information. However, the company will store your payment records and receipts in order to fulfill your order. Note that third-party payment processors may retain your payment information in accordance with their privacy policies and terms. The company recommends that you read the relevant terms of service and privacy policies of the third-party payment processors before making a payment through their service.
   • You may choose to provide your personal information on the company's website, the company's FB fan club, member application page, events page, online shopping page or other company platforms. However, if the information you provide is incorrect or incomplete, the integrity of the service may be affected. In addition, if the personal information you provide violates public order and customers, infringes on the rights of others, deliberately uses the name of others, or involves other violations of laws and regulations, the company may cancel or refuse to provide the service at any time and you shall be held responsible for every legal liability that comes with your action. You can choose to not provide the required personal information mentioned above, but not that it may cause inconvenience or functional restrictions on the service.
   • The categories of data collected above include: C001 to identify individuals, C002 to identify finances, C011 personal descriptions, C032 properties, C081 income, income, assets and investments, C093 financial transactions, C101 data subjects’ business activities, and C131 retrieval of written documents, C132 unclassified data.
2. Methods of processing and using personal data
   • To improve the service, the company will use your personal data for de-identification analysis and statistics, and the results, aside for internal research, may be published as necessary. However, such analysis and the derived result will not involve specific personal information. In addition, the company will process and use the necessary personal data that you provide within the scope of its specific purpose, and the company will not use the information for other purposes without your written consent. Neither will the company disclose your personal information to third parties without your prior consent.
   • The specific purposes of the above-mentioned personal data collection includes: 033 multi-level marketing operations, 040 marketing, 063 non-government agencies' legal and obligational collection of data, 069 contracts, semi-contracts or other legal related business, 081 legal transaction of personal data, 098 business and technical information, 099 domestic and foreign exchange business, 118 intellectual property rights, CD management and other related administration, 135 information (communication) services, 136 information (communication) and database management, 137 information security and management, 148 online shopping and other e-commerce services, 151 advertising or business behavior management, 157 surveys, statistics and research analysis, 181 other operations that are in line with the business specified in the policy articles of the company.
   • The target of personal data uses: the company, the company's related partners (including but not limited to commercial organizations, government agencies, etc.)
   • Your rights to personal data: In accordance with the Personal Data Protection Law (hereinafter referred to as "Personal Information Law") and relevant legal provisions, you can exercise the following rights (1) Inquiring, reading, supplement or correct your personal data (2 ) Request to stop the collection, processing and use of your personal data (3) Delete your personal data. (4) Make a copy of your personal information; or (5) Ask us to stop sending you relevant advertising/marketing material. The method of exercising these rights is dictated by laws and the policy. If you have any additional questions or concerns, you may call our company's customer service number (02-7751-5005), write to our company's customer service email (marketing@skycloud.com.tw), or contact us on our FB fan group. However, the company reserves the right to decide whether to accept the application in accordance with the provisions of Article 10 and Article 11 of the Personal Assets Law, due to considerations necessary for the execution of the business and legal preservation period.

3. Data protection

1. The company's website is equipped with various information security tools such as firewalls, anti-virus systems, and necessary security measures and risk management mechanisms. In addition, the company takes strict measures to protect the collection, processing, and use of your personal data. The network, program, system, terminal, and personnel information of your personal data fall into the company's realm of information security protection. Only authorized personnel can access your personal data. These personnel have a certain degree of education and training and have signed confidentiality contracts. If a breach of confidentiality should occur, they will be punished by relevant laws and internal company regulations.
2. Users self-protection measures: Your password and any personal information must be properly safeguarded, and do not provide your password or any personal information to others. After using the service (such as completing shopping, subscribing to emails, etc.), please remember to log out of your account. If you use a public or shared computer, be sure to close the browser window after use to prevent others from reading your letters or personal data. If you suffer any damage as a result of failure to observe these measures, you must bear all the responsibilities yourself.
3. Although we try our best to protect your personal information, there is still no guarantee that your personal information will not be intercepted, transmitted, or hacked by a third party illegally. When the aforementioned accident occurs, we will notify you immediately, and initiate relevant contingency measures and evidence preservation.

4. The policy of sharing personal data with third parties

The company will not arbitrarily provide, exchange, rent any of your specific personal information to other individuals, groups, private companies, or public agencies, with the exemption of those with a legal basis or to satisfy contractual obligations. The circumstances of this proviso include but are not limited to:

• With your written consent or expressly stipulated by law.
• To avoid danger to your life, body, freedom, or property.
• When cooperating with public agencies or academic research institutions for necessary statistical or academic research based on public interest, and the data has been processed to filter out personal information that may allow identification of users or specific individuals.
• When your behavior on the service violates the policy or may damage or hinder the rights of the websites and other users on this service, the company's analysis and investigation of your personal data are necessary to identify and contact you or take legal action.
• Conducive to your rights.
• When the company entrusts a manufacturer to assist in the collection, processing, or use of your personal data, it will do its best to supervise and manage the outsourced manufacturer or individual.

5. Cookie Usage

In order to provide you with the best service and optimize your experience, our company's website, FB fan club, member application page, events page, online shopping page, and other platforms will record cookie information, including but not limited to the webpages you browse, device information, domain name, IP address, etc. The cookie information recorded by the company is only used to improve the company’s products, website content, services, systems, advertising, etc. In addition, to assess the effectiveness of advertisements, the company will provide collected data to marketing agencies for analysis. This process does not involve specific personal identification information of users. Lastly, if your browser allows for Cookie acceptance modification, take note that disabling certain Cookies may stop certain service functions from operating normally.

6. Amendment of privacy protection policy

1. The company has the right to modify or replace the policy at any time. However, after the company makes substantial changes to the policy, we will provide you with important notices in a timely manner to explain the situation. This may be done by displaying important notices in the service or via email. The company will notify you in advance to give you an opportunity to review the revised policy before deciding whether to continue using the service. Therefore, please be sure to read any such notices carefully.
2. If you continue to use the company's website or the company's FB fan group after any modification or change of the policy, it is assumed that you have read, understood, and agreed to abide by the modification or change of this policy.
3. If you have any questions about the policy, or want to copy, supplement, correct, and read your personal data, or wish to stop collecting and delete personal data, please call our company's customer service number (02-7751-5005), respond through our company's customer service mailbox (marketing@skycloud.com.tw) or contact our company's FB fan group.

7. Governing law and competent court

The governing law of the policy is the laws of the Republic of China. All disputes and disputes related to the use of this service are subject to the Taipei District Court of Taiwan as the court of first instance.

Last Updated:2020-03-01