Terms of Service

Please carefully read over the cautionary terms below:

Terms of Service

Terms of Service

Dear users, on behalf of SkyCloud Computing Co., Ltd., we thank you for visiting our company's official website (hereinafter referred to as "the company"). In order to protect your rights and put you more at ease when using our services (hereinafter referred to as "the service"), we have drafted these "Membership Terms" (hereinafter referred to as "the policy" or "the terms"). Please read the policy carefully:

1. Definition of member

Any natural or legal person shall be recognized as a member of the service after application for registration.

2. Member Terms of Service

  1. When you complete the company’s membership registration process or start to use the service, the company will assume that you have read, understood and agreed to accept the content of the policy, and you fully agree to accept any derivation in current and future service items and content. If you are unable to comply with the policy or disagree with any content of the service, please stop using the service immediately. At the same time, in order to protect your own rights and interests, it is recommended that you always keep up-to-date with the latest content and changes to the policy.
  2. If you do not have full legal rights (including but not limited to minors under the age of 20), you should first obtain the consent of your legal representative before signing up for membership. If you continue to use the service, you are deemed to have obtained said consent and are assumed to accept the content of the policy and all its subsequent changes and amendments.
  3. If you or your legal representative cannot agree to these terms and/or refuse to provide personal information, the company will not be able to provide the service. Please stop using the service immediately. If you continue to use it, it will be deemed that your legal representative has agreed and accepts all content of the policy and the content of subsequent changes and amendments to it.
  4. The company has the right to change or amend the content of the terms at any time, and the content of the changes or modifications will be published on the company's official website. The company has no obligation to notify members of the changes, however, and it is thus recommended that members keep up-to-date with the latest version of the policy.

3. Member registration obligations

To provide you with better service and ensure its accuracy, you agree to the following:

  1. When your personal information has changed or needs to be amended, you agree to go to the member center to update your membership information. If you do not make the necessary changes or amendments, the company will provide the service and related matters based on your existing information; the information that has not been changed or amended is not within the scope of the service.
  2. It is required that you provide your latest, accurate, and real information, and you must not register for membership in place of a third party. In addition, each member can only register and log into one account, and must not create secondary membership accounts.
  3. In the case that you fail to provide up-to-date, correct, and true information, fail to follow the prompts or information provided in the policy, if the information you have provided is missing or incorrect, if you repeat the registration of an account, or if you create a circumstance that violates the company’s regulations, the company has the right to stop providing the service and revoke your membership at any time, and will not be responsible for all matters related to your use of the service.

4. Privacy Policy

Your registered personal data and other related data is protected and regulated in accordance with the company's《Privacy Protection Policy.

5. Member Information Protection Obligations

  1. In regards to the member information obtained after you complete the registration, you agree to do your duty to safeguard it and not to disclose it to a third party or use it outside the scope of the service.
  2. The member information of the service is provided for your personal use only and cannot be loaned, leased, resold, or transferred to a third party.
  3. In the case that your member information is stolen by others for improper use, please notify the company as soon as possible so that we may take relevant protective measures.
  4. The company is not responsible in the case that any of the above-mentioned member information protection obligations is violated.

6. The supervisory obligations of the legal representative

To ensure the safety of children and youth on the Internet and avoid infringement of their privacy rights, their legal representatives must perform the following supervision obligations:

  1. The legal representatives of children and youth must check the content of the services used by them -- whether there is a clear and complete privacy protection policy in effect -- and should instruct the children and youth not to disclose any information about themselves or their family members (including but not limited to names, home phone number, mobile phone number, address, email, credit card number, photo, account number, password, etc.) to anyone. The children and youth and may not individually accept gifts, invitations, or accept to meetings from other users online.
  2. Youth over 12 years old but under 18 years old must avoid contact with services containing inappropriate content; children under 12 years old should be accompanied by a legal representative during the entire period of Internet usage to avoid contact with inappropriate content.
  3. The legal representative shall perform their duty of supervision and ensure that children and youth abide by the obligations and commitments of members in Article 7 of the policy.

7. Member Obligations and commitments

  1. You agree and abide by the content of these terms, and abide by the relevant laws and regulations of the Republic of China and international Internet usage and etiquette. You also agree to abide by the relevant provisions of the service business operation sections of the terms and agree not to engage in the following behaviors:
    • Stealing, falsifying, destroying, and copying the personal data of others;
    • Unauthorized reselling, reprinting, and collection of the personal data of others;
    • Interfering with or stalking the personal data of others, or collecting and storing the personal data of others for the aforementioned purposes;
    • Use and access the company's member service system or network without authorization, impersonation others, forge the source of information, or interfere with information transmission with any means;
    • Lending, transferring, or renting your membership or rights to any third party;
    • Transmission, distribution, and sending of malicious e-mails or other data information that can interfere with or damage computer systems and applications;
    • Upload, post, transmit, or publish any text, picture, or file in any form that are defamatory, insulting, threatening, fraudulent, pornographic, gambling, or contrary to good customs and laws;
    • Engaging in illegal transactions (including but not limited to selling firearms, knives, drugs, stimulants, pirated software, or other items prohibited by laws and regulations), or posting false or crime inciting information;
    • Uploading, posting, sending, or publishing any false or erroneous information in any form;
    • Freely exploit resources that are not officially authorized or open;
    • Damage or infringement of the rights of others (including but not limited to privacy, reputation, trademark rights, copyrights, patent rights, trade secrets, and other intellectual property rights or other rights);
    • Interfering with or destroying various service functions, product information, and activities hosted by the company, as well as invading or destroying any system of the company, or attempt to do so;
    • Other actions deemed inappropriate by the company.
  2. The above provisions do not imply that the company will conduct any form of review on the content you send, post, and publish. According to the provisions of the policy, if you violate the above matters, the company may stop the service and cancel your membership at any time without notice and is not responsible for all matters related to your use of the service; if you have any objections, please notify the company. Neither will the company take responsibility for you during the period of your service suspension or termination. If the rights and interests of the company or its affiliated companies’ employees, consignors, agents, and other related service assistants is violated or damage or if they suffer any loss (including but not limited to the litigation costs incurred by them from criminal, civil and administrative procedures), you shall bear the liability for compensation and all legal responsibility.
  3. If the service items you use are charged separately or collect information service fees on your behalf, you agree to follow the company's relevant charging standards and instructions.
  4. You agree that the company may broadcast advertisements on the service.
  5. You agree to and abide by all provisions of these terms as well as subsequent changes and amendments to these terms.

8. Member use and restrictions

  1. After you complete the membership registration process on our company's official website, you will obtain the membership qualification and may start using the service.
  2. If you violate transaction security or these terms and conditions, due to security considerations, the company may stop the service and revoke your membership at any time without notice. In such case, you agree to pay compensation for improper use and be held liable for any damages; the company does not assume any legal responsibility to you or other third parties, especially to the information you create and store on the company's service platforms.
  3. If you participate in any activity hosted by our company, you agree to and abide by the additional regulations and agreements of each activity.
  4. When you make online purchases from the company’s official website, you are deemed to have acknowledged that the company actively collects information on the purchased products or services (including but not limited to product name, quantity, amount, etc.), payer information (including but not limited to the payer’s name, company number, contact number, address, etc.), payment information (including but not limited to payment method, credit card number, expiration date, credit card bank, etc.) and other related information whether you are online or offline. For details, please refer to the company's《Privacy Protection Policy》

9.Service suspension and termination

  1. The company will use appropriate and rational techniques and methods to maintain the normal operation of the service. If any of the following situation occurs, the company can suspend or terminate part or all of service-use. As well, the company does not need to bear any liability for compensation under the following situations:
    • When the related system equipment is relocated, updated, replaced or maintained;
    • When a sudden failure of system equipment occurs;
    • When suspension or interruption of the service occurs due to actions of a third party (including hacking, notification of fraud, defects in third-party services, etc.), matters not under the control of the company, or other reasons that cannot be attributed to the company;
    • When, not caused by our company, your service information is displayed incorrectly, or is forged, altered, or retrieved;
    • When you violate the laws of the Republic of China or these terms of service.
  2. In response to your violation of the terms or the threat of violation, the company has the right to independently determine and terminate all or part of the service as deemed appropriate (including but not limited to pre-warning, suspension of transmission content, deletion of published transmission content, restriction of some or all of account member functions, the permanent closure of the member account, etc.) and appropriate legal action shall be taken. Relevant records will be kept for suspected infringements, crimes, or other violations of laws and regulations. If the company disables or deletes your account for this reason, you fully understand and agree that you can no longer obtain some of your data through your account, and must legally report to the competent authority and its designated network content protection agency for investigation.
  3. If it is due to the company's migration, update, replacement, or maintenance of related system equipment, the company will make an announcement on the official website and member platform before the service suspension.
  4. The suspension or interruption of the service may cause inconvenience to your use, or losses on data, time, and business. The company does not pay any responsibility in these cases. To protect your interests, you agree to back up your data at all times and take protective measures in case of an emergency.

10. Membership Rights

Once the registration process is complete, you become a member of the service with rights as follows:

  • Can shop on the company's member exclusive platforms or participate in any event held by the company;
  • Providing or using members' latest and exclusive offers (including but not limited to event discount messages, member exclusive services, etc.);
  • Subscribe to our company's member newsletter for free to get the latest updates from time to time. If you do not want to continue to receive our newsletter, please notify us to cancel your subscription.

11. Advertisement

  1. Advertisements published or broadcasted by the company, or presented in any form are provided exclusively by the advertising agency or advertiser. The company does not conduct relevant reviews on the content of the advertisements and therefore, holds no is responsibility or guarantee for the correctness and credibility of the advertised content.
  2. You may be linked to a website or application independently operated and managed by a third party through the company's platform; the company has no relationship with these companies. Please be sure to carefully understand and take caution before confirming whether to browse or use it. The company is not liable for any damages caused by linking you to third-party websites or applications.
  3. The websites or applications independently operated and managed by third parties are solely the responsibility of these companies and are not under the control or responsibility of the company. The trademark rights and other rights on such websites or applications still belong to the relevant right holders. The company has not obtained or authorized you to use these rights. The company also does not guarantee the correctness, timeliness, validity, legality, security, and integrity of the content of these websites or applications.

12. Transactions of product or service

The contractual relationship formed from buying or selling goods or services online or offline through third-party businesses or manufacturers or through any other form of transaction while using the service shall only exist between you and the business or manufacturer. If any disputes or defects in the goods or service may occur, please contact the source business or manufacturer directly; the company is not responsible for the content of the contract between you and the business or manufacturer.

13. Retention or disclosure of member information

  1. The company will not conduct any form of review on the content (including but not limited to text, video, pictures, software, and various materials, etc.) sent, posted, or published by you, and does not guarantee completeness, reliability, safety, and security of the content. Hence, when you are reading the content sent, posted, or published by other members, assess the risks in your best judgment.
  2. Under the following circumstances, the company will retain or disclose the content that you send, post, or publish:
    • When a member's behavior violates the laws of the Republic of China or these terms;
    • When protecting the rights and interests of the company and third parties;
    • Information judicial and police agencies require to investigate crimes or other acts that must be observed in accordance with the laws of government agencies.

14. Intellectual property rights

  1. The copyright, patent rights, trade secrets, know-how, trademark rights, and other intellectual property rights of the systems, software, or content (including but not limited to service platform arrangement, text, instructions, pictures, etc.) provided or used on the member platform all belong to either the company, or other rights holders. You may not copy, reproduce, edit, modify, rent, publicly transmit, distribute, publish, perform reverse engineering, or use the systems, software or content in any capacity. If you violate the above circumstances and cause the company to suffer loss or damage, the company may request compensation, and you shall bear all responsibilities.
  2. You are not allowed to copy, reproduce, edit, modify, rent, publicly transmit, distribute, publish, perform reverse engineering, use the copyright, patent rights, trade secret, know-how, trademark rights, and other intellectual property rights of the systems, software or content (including but not limited to platform arrangement, text, instructions, pictures, etc.) provided or used on the company's member platform to any capacity without the company's authorization. Any information you upload, load, send, enter, or provide to the company is still owned by you or the rightful owner of the content, but it is deemed that you have given the company authorization to copy, reproduce, edit, modify, rent, publicly transmit, distribute, publish, perform reverse engineering, or use to any capacity any of the aforementioned information. In such cases, the company also has the right to give authorization to third parties any of the rights authorized by you to the company.
  3. Unless legally authorized, the content published on the company’s platform belongs to the company, and it is forbidden to use it in any way without the company’s written permission or authorization; if the intellectual property rights of the content published on the company’s platform are not owned by the company, it is also prohibited to use it in any way before obtaining the written permission or authorization of the right holder.
  4. In order to protect intellectual property rights, if the intellectual property rights of individual members or third parties such as trademark rights, patent rights, copyrights, etc., are in danger of being infringed on our platforms, please contact our customer service as soon as possible and provide us with specific information on the infringement including but not limited to (a) the description of the intellectual property rights claimed to be infringed; (b) the description of the creation of the claimed infringement on the company's platform; and (c) contact information, etc.

15. Governing law and competent court

The governing law of the policy is the laws of the Republic of China. All disputes and disputes related to the use of the service are subject to the Taipei District Court of Taiwan as the court of first instance.

16. Disclaimers

You clearly understand and agree to the following provisions:

  1. The company provides the service and maintains the company's platform to the best of its abilities under current technology and conditions, but cannot predict and prevent legal, technical, and other risks at all times. In the event of the aforementioned risks, the company will try to fix the issue as soon as possible, but will not be responsible for any damage caused by the service, any error, delay or loss of information, or damage incurred off the information provided by you in trust of our service.
  2. All information, data, suggestions or transactions, investment, and financial action that you obtained or performed on the company’s platform, whether in form of writing or verbally, shall be subject to the effective policy at the time. The company, the company’s affiliates or partners do not bear any responsibility or make guarantees of profit. The accuracy, credibility, and risk of the information obtained from the service should be evaluated and tested against your best judgment.
  3. The service may be affected or interfered with by a variety of factors. The company does not guarantee the following items (including but not limited to):
    • The service is undisturbed, timely, safe, reliable, or error-free;
    • The accuracy and timeliness of all transactions conducted through the company;
    • Any data, goods, services or other information purchased or obtained by the member through the company meets your requirements, expectations or is flawless;
    • Any errors in the service will be corrected;
    • The company obtains the right to deal with illegal content in accordance with the provisions of the policy, but this right does not constitute an obligation or promise of the company of timely detection of illegal activities or corresponding treatment;
    • You are responsible for any damages and losses incurred due to your violation of the terms. None of the company, the company’s affiliates or partners shall be liable for any damages.

17. Others

  1. The policy constitutes a valid contract between you, the company and the company's affiliates or partners. If any part of the policy is invalid, it will not affect the validity of the other clauses.
  2. The subheadings in these terms are for reference only and do not affect the interpretation thereof.
  3. Changes to the policy must be notified in accordance with the relevant laws and regulations of the Republic of China. The company and the company’s affiliates or partners can choose to write an email, send a text or media message, broadcast on platforms, or write a physical letter to notify members of the changes. If you violate these terms and access the content of the service in an unauthorized manner, you may not receive the foregoing notice.

Last Updated:2020-03-01